Table of contents
Introduction
Feedback on Pinco Casino splits sharply. A large share of reviewers rate the game catalogue, the loyalty shop, the banking choice and payouts that usually land on time. Against that sit accounts of deposits going missing, cash-outs refused, balances taken back and support replies that left players none the wiser.
Which camp a player ends up in seems to come down to their own run of luck. Plenty call the casino safe and worth the time; others caution that once a payout or balance is contested, getting it resolved is hard going.
Overall Ratings
Scores for Pinco Casino differ noticeably from one review platform to the next:
- Trustpilot: 3.7/5 based on 2 reviews
- AskGamblers: 9.8/10 based on 51 reviews
- Chipy: 3.7/5 based on 7 reviews
- Casino Guru: 6.0/10
Read together, those numbers put the casino in good standing on AskGamblers and on shakier ground elsewhere. The written feedback tracks the same split: a healthy volume of praise, alongside pointed complaints from players who ran into trouble over deposits, verification, withdrawals or vanished balances.
What Players Are Saying
“the site is actually very cool and i love the loyalty shop features where you can trade points for bonuses. only 4 stars because it took like 2 days for my withdrawal to hit my bank account, which is okay but could be faster. anyway it’s a safe place to play in canada.”
— Arthur, Trustpilot (4/5)
“PINCO IS THE REAL DEAL! 🎰 Just won a massive x500 on Gates of Olympus. Payout was super smooth.”
— Döveç Agacdeniz, Trustpilot (5/5)
“Grate place, iots of deposit methods, really fast payouts and a huge selection of slots. Suppord is promt and helped with verification without any hassle.”
— Anonymous, Trustpilot (5/5)
“My negative experience is that this site ate my deposit of $105 and does not make me a payment to the e-mails, they do not answer, I do not advise anyone to play here, these are scammers id 91285798”
— nika nika, Trustpilot (1/5)
“On April 18, 2026, I deposited 10 AZN at Pinco Casino and gradually increased my balance to 23,700 AZN through normal gameplay. I requested a withdrawal of 1,500 AZN, which was first accepted and marked as pending. However, the next day my entire balance was removed and the withdrawal was rejected. The support team claimed this was due to an “Amatic provider error,” but no technical evidence was provided. I played step by step and my winnings were legitimate.”
— Yagub Orujov, Trustpilot (1/5)
“I deposited a total of 2,000,000 rubles. The game session lasted 5-6 hours, with some increases and losses. The withdrawals stopped after 6 hours, dropping to 8,966,000 rubles. I placed a withdrawal request in the morning, but the money hadn’t arrived.”
— VasaPetya, Casino Guru
“I am writing to formally complain about Pinco Casino regarding my account. I have legitimately won 1040 units through sports betting and slot games. However, the casino has confiscated my entire balance, citing a “technical error” without providing any proof or detailed explanation. I have full video recordings of my gameplay and the winning moments, which clearly show that there were no glitches or errors during the sessions. The support team refuses to cooperate and is illegally withholding my funds. This is a clear violation of fair gaming practices. I demand that my winnings be reinstated immediately.”
— Xayal, ComplaintsBoard
“Began really good! And ended up being a good one for me in the end. LONG READ This is my very first online casino I deposited into before, Like ever in my life. You can imagine the skepticism when I deposited using my own bank card, and that is a reasonable reason to worry as I did not know you were supposed to cover your card numbers so I had my card info LEAKED ! But duh cover up your numbers when you send in verification pictures!… LOL. Also had a bit of a problem trying to deposit using crypto one time and I was this close to not getting my money back! 😢 However after letting them know how disappointed I was and mentioning I would be telling everyone here on chipy about the experience I had, I think they must of got something done because well about half an hour later my usdc came back into my coinbase account so that was good. I took it as a loss by then and was upset I put my one $50CAD into their site just to be told I can’t get my money back and that I had to deposit using a different crypto method . But all was well in the end. I still am verified because before they were known as “Pinup World” however they changed the name to “Pinco” did not know verification changes over too because I was still able to withdrawal on a freebie the other day with no problems at all. And didn’t have to verify my crypto wallet except for the refund the one time. Other than that for now there are No extra hoops to jump through or anything.. (Yet) which leads me to my main concern. When I played the first time with an old flame of mine we ended up depositing $30 to get the match bonus. I had no idea I had to wager it ×50 but for some reason when we would pick a game it would win! So obviously we thought it was some kind of fake scam site at first because we were winning so much up and down up and down. Big wins left and right, however, after going up and down for some time maybe a couple hours we decided to look at what we needed to do to cash it out.”
— maxwellpayne, Chipy (5/5)
Pros
- The loyalty shop earns repeat mentions: trading points for bonuses lands well with players who come back often.
- Slot choice holds up: reviewers point to a deep catalogue, and one recounts a sizeable win on Gates of Olympus.
- Banking options are broad: positive reviews list a wide spread of methods, crypto included.
- Payouts do go through: a number of players describe cash-outs as quick or untroubled, even though others hit delays.
- Verification help is available: several users say support walked them through the checks without fuss.
Cons
- Withdrawal complaints dominate the negatives: delayed, refused or missing payouts come up repeatedly once a player wins.
- Balances taken back: some reviewers say winnings were pulled over a claimed technical or provider fault, with no evidence offered.
- Deposits going astray: one reviewer reports money neither credited nor returned; another describes a crypto deposit that took intervention to recover.
- Support runs hot and cold: prompt for some, unanswered or unhelpful for others once a dispute starts.
- Wagering can catch newcomers out: one player only discovered a ×50 requirement on a match bonus after the fact — worth checking before accepting anything.
Summary
The picture from Pinco Casino reviews is genuinely divided. Games, banking, loyalty perks and successful payouts carry most of the positive feedback, some of it enthusiastic. The negatives are narrower but heavier: unpaid withdrawals, balances removed, and disputes that went nowhere.
For anyone in Canada weighing it up, the sensible approach is to start small, finish verification before there is money at stake, read the bonus terms in full, and keep your own record of deposits and support exchanges.